Custom Orthotics St. Albert
Orthotics
Our custom orthotics—sometimes called insoles or foot arches—are designed to relieve foot pain, correct alignment, and support conditions like plantar fasciitis, flat feet, high arches, and more. Each pair is made to fit your unique foot shape and movement, improving comfort and mobility with every step.
The process is simple:
Start with a comprehensive foot assessment
We take detailed measurements and a foot mold
Your orthotics are ready for pickup in just one week
Located in St. Albert, we’re proud to offer orthotics that are covered by most insurance plans with a prescription. Whether you're active, on your feet all day, or just looking for more support, our orthotics are made to help you feel better from the ground up.
How does the orthotics process work?
Orthotic Foot Assessment
Your first step is a comprehensive foot assessment where we examine your feet, analyze your gait, and take a mold used to build your custom orthotics (also known as insoles or foot arches). Please bring the shoes you plan to wear with your orthotics most often.
Before your appointment, we recommend:
Getting a doctor’s prescription (required for insurance claims; can be obtained before or after your visit).
Contacting your insurance provider for a predetermination to confirm coverage and required documents for submitting an insurance claim.
Wearing or bringing the shoes you use most frequently.
At your appointment:
We take detailed measurements and create a foot mold
Payment is collected at this time
You’ll receive an invoice for your records
Orthotics Pickup
Your orthotics will be ready for pickup one week later. At this visit, you’ll receive all documentation needed to submit to your insurance, including:
Prescription copy
Invoice
Biomechanical & gait analysis
Materials and fabrication details
Please note: We do not direct bill to insurance for orthotics. (exception are Green Shield Canada, and AISH).
Meet Nelson
Nelson is a licensed Certified Orthopedic Footwear Specialist (COFS) and has 34 years of experience making Orthotics. What he has in his hand is a foot mold. On your foot assessment Nelson will have you step into the foot mold where an impression of your foot will be made. Once the impression has been made, Nelson will be able to create an orthotic that matches the needs of your feet.
What Do Custom Orthotics Help With?
Custom orthotics offer targeted support and realignment, helping reduce pain, prevent injury, and improve the way you move. Whether you’re managing chronic foot issues, recovering from strain, or just need extra support in your daily life, orthotics can relieve pressure, improve posture, and enhance mobility from the ground up.
Conditions Orthotics can help with …
Flat Feet
Plantar Fasciitis
High Arches
Overpronation
Bunions
Sore Feet
Achilles Tendinitis
Heel Spurs
Diabetic Foot Problems
Misalignment
Poor Mobility
Gait Abnormalities
Metatarsalgia
Neuroma
Shin Splints
And More!
FAQs
-
Most insurance do not allow providers to direct bill for orthotics. The only insurance we can direct bill for is Green Shield Canada.
-
To submit a claim for Orthotics, ALL Insurance companies require you to have a prescription. A prescription for orthotics can be obtained from your Doctor. If you do not have a prescription, neither us at Healing Muscles and Feet, or yourself will be able to submit an insurance claim. We will provide the rest of the necessary paperwork.
-
You will be able to pick up your orthotics about 1 week after your foot assessment.
-
Yes you can, however, we will ask you to pay the $44.10 for your Foot Assessment, as a retainer. This amount can be refunded upon pick up of your orthotics.
-
You will need to bring the pair of shoes you want your orthotics to fit into.